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This web site is owned and operated by The Gluten Free Kitchen Limited who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the contact us page.
Company Registration Number - 06617439
Making A Purchase. Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments.
We accept Visa and MasterCard. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
We will normally send your order to you within 10 business days.
Our products are always baked to order, unless otherwise stated
Any credit card details you enter are transmitted over a secure(SSL) link and stored using 128-bit encryption.
We guarantee your satisfaction. In addition, customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
If you need to reach us, please use the link on the 'how to order page' or ring on 01969 622222
We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Please note at this time we can only send to addresses in England, Scotland and Wales as stated on our
Taxable items have 20% VAT (sales tax) added.
Any credit card details you enter are transmitted over a secure(SSL) link and stored using 128-bit encryption.
We guarantee your satisfaction. In addition, customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
If you need to reach us, please use the link on the 'how to order page' or ring on 01969 622222
We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Please note at this time we can only send to addresses in England, Scotland and Wales as stated on our 'shipping' page.
Delivery Schedule. We will normally send your order to you within five business days. However, at very busy times of the year it may take slighty longer. If you require your purchase for a specific date please let us know and we will do all we can to ensure delivery for that date.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.